Everyone in your health system: patient and physicians, orderlies and administrators, interacts with social media in their personal lives. As more patients turn to social media networks as tools of information and support (and sometimes complaints), it is important to the success of your organization and health of patient community to effectively implement social media policies within your enterprise. Today’s event will explore tools and best practices utilized by health systems that have embraced social media and are meeting, and healing, their patients online.
|11AM-11:30AM CT||Social Technologies and the Care Continuum|
|Abstract: This session explores how a social strategy can engage consumers and patients and contribute to a patient’s longitudinal health record, as well as, enhance the patient experience. Innovative applications and trends will be highlighted across the care continuum. It will explore exceptional uses of social technologies to address clinical and operational challenges, improve outcomes and reduce costs.
|11:45AM-12:15PM CT||What's Trending in Social Channels|
|Abstract: Review of several social media channels, including Twitter, LinkedIn, Pinterest, Facebook, Foursquare, Wikipedia and more. Advice and recommendations for leveraging the branded channels and managing risks will be shared.
|12:30PM-1PM CT||MedStream: An Open Source Social Media Sentiment Analysis Application for Healthcare|
|Abstract: This session tracks the collaboration between the UC Irvine Health Clinical Informatics Team and the UC Irvine Informatics 191 students to build a healthcare centric social media dashboard with analytics capabilities. Topics discussed will include collaborating with computer scientists and students as well as developing the application. Initial findings will be covered including patients and families tweeting from the bedside. MedStream will be made available to the public as free open source application in the Spring of 2014.